Critical event analysis Essay Example | Topics and Well Written Essays - 2000 words - 1

Critical event analysis - Essay Example From the resemblance alone, I could tell that the boy was their son. They looked around the room in a confused manner and then stared at my mentor and I. We both began to approach the young family. My mentor turned to the parents and began asking questions about why they were there. At that moment, a noisy group of people entered the emergency room and rushed towards us. The young couple did not answer my mentor’s questions, but turned to the group and began to converse loudly in a foreign tongue. My mentor tried to stop the cacophony but was unable to. The hospital’s security guards strode towards the noisy crowd and began to sternly signal for everybody to remain silent. The young couple which was now at the centre of the small crowd suddenly turned to their small boy who had been silently observing everything, and delicately began to remove his sleeve from his hand. My mentor suddenly reared back in shock and stopped their action by grabbing both of their hands. I cr aned my neck to see what had upset her and, to my shock, saw a number of purplish blisters across the boy’s arm which is a characteristic of an iron burn. ... At this point, the parents ran past the security guards and came towards us. I turned to them and began to question them about the incident. They could not speak clear English, and made signs of ironing while pointing at their boy. My mentor asked for the hospital worker who is from the same ethnic background as the boy to be located and brought to assist with communication efforts. What were the consequences of the actions taken for the patient and others involved? Once the worker reached the emergency room, he began to interpret what the boy’s parents were saying as I helped my mentor to apply an antibiotic ointment on the burn. My mentor knelt so as to be on the same level with the boy when asking questions. She asked simple open-ended questions which the boy could reply to with ease. She also used a soft tone of voice so that the child would not be further upset. Then she turned to the parents and indicated for the hospital worker to inform them that the boy would remain f or observation. She also asked for the workers to be informed that this was necessary so that further infection would be prevented, so that the parents would agree to leave the boy in the hospital. In reality, she wanted to ask more questions about the accident. Even though the child remained silent, nodding or shaking his head when questioned, his parents and seeming relatives were still talking in moderate tones outside the door. The revelation that the boy would be admitted brought some protests from a few people, but, in general, others were in agreement with this decision. Reflection How were others feeling, what were the other perceptions involved? I could see that my mentor was deeply disturbed by the